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Business Coaching Leadership

Refusing to express regret

Regardless of who and where you are as a leader, refusing to admit that we’re wrong or take responsibility for our actions is one of the most destructive interpersonal flaws. And that because for most people expressing regret or apologising is a painstakingly tricky experience. Why? Because they think it’s akin to losing a contest. […]

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Coaching Leadership

Making excuses

I don’t know of any other talent that comes naturally to all human beings as making excuses. It’s something that we pick up; maybe from our parents, who picked it up from theirs, and so on. I don’t know the genesis of how we came about mastering this art, but there are simply no excuses […]

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Coaching Leadership

Claiming credit that we do not deserve

One of the most super-annoying habits is to overestimate one’s contribution to any team’s successes. Even if you genuinely believe you saved the day, chances are, you didn’t do it all by yourself. There are exceptions, of course, but let’s not go there for now. Instead, try this exercise: a) For one day, take a […]

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Coaching Leadership

Failing to give proper recognition

Not giving proper recognition for a job well done is the most basic and common form of disrespect and rude behaviour within organizations. Yet we see it all the time. The sad part is that not all leaders do it unintentionally. Most don’t do it because it’s “not their style” or it doesn’t feel like […]

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Coaching Leadership

Withholding information

Regardless of what most people think — intentionally withholding information rarely does any good. And while leaders who practice this intend to gain power or maintain some advantage over others (the ones with whom they don’t want to share the information), rarely does it achieve the desired effect. For all we know, it ends up […]

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Coaching Leadership

Starting with “No,” “But,” or “However”

If failing to communication is one of the biggest mistakes of leaders, starting with a “no,” “but,” or “however” is anathema. Now, we may not think much while slipping these words in our day-to-day conversations, but they act like subtle qualifiers that say, “I’m right, you’re wrong.” And the messaging doesn’t change regardless of the […]

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Coaching Leadership Random Thoughts

Let me explain why that won’t work

I’ve had my share of “let me explain why that won’t work” when I started my career back in the early 2000s. And believe me, my default instinct was to punch people in their mouths. I’m glad I never acted on my impulse. Not much has changed now. I still hear the statement now and […]

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Leadership Personal growth

Stop telling yourself a story

It’s ironic when the CEO of one of the world’s most influential companies say this, “Amazon is not too big to fail. In fact, I predict one day Amazon will fail. Amazon will go bankrupt. If you look at large companies, their lifespans tend to be 30-plus years, not a hundred-plus years.“ More than anything […]

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Coaching Leadership Personal growth

Why “implementing” will make you a better strategist

Everyone loves to be that “strategy” person who likes to talk about ideas, come up with plans, and bark orders when it’s time to get things done. The challenge is that most people only want to do “strategy” and pass on the hard work of “implementing” stuff to others. The above is so true with […]

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Coaching Leadership Marketing Selling

Ira Glass on Storytelling

See. Spot. Steal! I couldn’t help but do so when I discovered What Every Successful Person Knows, But Never Says by James Clear. The post profiles Ira Glass’ and describes his struggle to create, This American Life, one of the most popular public radio shows of all time! Nobody tells this to people who are […]