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Coaching Leadership

Withholding information

Regardless of what most people think — intentionally withholding information rarely does any good. And while leaders who practice this intend to gain power or maintain some advantage over others (the ones with whom they don’t want to share the information), rarely does it achieve the desired effect. For all we know, it ends up […]

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Coaching Leadership

Starting with “No,” “But,” or “However”

If failing to communication is one of the biggest mistakes of leaders, starting with a “no,” “but,” or “however” is anathema. Now, we may not think much while slipping these words in our day-to-day conversations, but they act like subtle qualifiers that say, “I’m right, you’re wrong.” And the messaging doesn’t change regardless of the […]

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Coaching Human Resources Leadership Organizational Psychology Teams

The not-so-obvious ways to have a more in-depth conversation with anyone

I rarely peruse through the New York Times for management and leadership insights. Not that I don’t expect any from their incredible panel of award-winning journalists, but the idea of finding a useful piece (for me) amidst all that content feels like an arduous task. Every once in a while though, I bump into something […]

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Business Coaching Leadership

The Five Levels of Communication

Ed Batista’s 5 Levels of Communication is a fascinating model of human interaction. He was inspired by Richard Francisco’s Five Levels of Communication (which comprises Chapter 2.6 of the Reading Book for Human Relations Training, the 8th edition.). Nonetheless, the model is worth a study, particularly if you’re a leader. The version below is my […]

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Coaching Leadership

A leader’s greatest assumption

“All great communicators are great leaders, but not all leaders are decent communicators, let alone great ones.” Whoever said that was a genius. (In all honestly, I might have said it, but I’m still not sure if it’s an original. So, I’ll let someone else bear the brunt for this.) I’m convinced that a leader’s […]

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Business Coaching Leadership

If you can’t explain it, you don’t know it

The other day I tried to explain a fiscal challenge to one of my clients. I tried my best to break down an explanation from my Finance team but it just didn’t work. The client had to call me to understand what I was trying to say; a clear indication that I sucked at the […]

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Business Leadership Random Thoughts

How to talk smart (while thinking fast)

Alright, I stole that title from somewhere (as I usually do and you’ll know from here) but believe me, if it grabs your attention, what you’re about to read and watch will be totally worth it. From 2010 to 2016, I spoke in public far too many times that I would have liked. Yet, I […]

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Random Thoughts

Communicate don’t retaliate

Tensions between two of the most powerful nations is never a great idea. An Indo-China strife is possibly the worst! And if neither of the governments take measures to facilitate communication around the burning issue, a territorial war is imminent. The leaders, I believe, should put their egos aside and talk. Yes, we’ve lost precious […]

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Business Leadership

Keeping your mouth shut may be the most effective way to influence people

One thing I absolutely hate about public speaking is that it puts the speaker on a pedestal, making them appear way more intelligent and valuable then they really are. Not that I despise public speaking or the skill of speaking — I enjoy it myself. But I think it’s overrated. You don’t have to deliver […]

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Coaching

On closures

I had an interesting conversation with a client of mine the other day on the importance of having a proper “closure” so she can move on in her life. As you can tell, the conversation was deep and exploratory, yet immensely satisfying for the both of us. It also got me thinking about the “closures” […]